Get in Touch With Us
Whether you spotted something out of date on one of our reviews, want to flag a licensing change at a listed site, or just have a question about how we compare crypto casinos, we'd like to hear from it. This page explains the best way to reach us and what happens once you do.
How to Reach the Bitcoin Casinos Team
Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to close out a conversation. Include a short note on what your message is about (a review correction, a general question, a partnership enquiry) so we can route it to the right person and get back to you faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, and we appreciate the patience.
What You Can Get in Touch About
- Review accuracy — Bonus terms, licensing details and payout speeds at crypto casinos change often. If something on a listing looks outdated, tell us which site and what changed, and we'll look into it.
- General questions — Unsure how a welcome bonus's wagering requirement works, or what "no KYC" actually means at a given site? Ask before you deposit anywhere.
- Site suggestions or feedback — If there's a coin, a game type, or a comparison angle you think we're missing, we're open to hearing it.
- Partnership and editorial enquiries — If you represent a crypto casino operator or a related business and want to discuss working with scuttlebot.io, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, say so in your message. We'll point you toward available support, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
Why We're Not the Right Contact for Everything
Bitcoin Casinos is an independent review and comparison site — we're not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means a few things we can't help with directly:
- Account issues — Deposit problems, withdrawal delays, verification requests, or a locked account need to go through the support channel of the casino itself, not through us.
- Bonus disputes — Wagering requirement queries or a bonus that hasn't credited are matters for the operator's own support team, since only they can see your account.
- Legal or tax advice — We can explain, in general terms, how offshore crypto casinos sit in a legal grey area for US players and that gambling winnings and crypto gains can carry tax obligations. For anything specific to your situation, a licensed attorney or tax professional is the right call, not us.
If your message is about one of these, we'll do our best to point you in the right direction, but the operator itself will usually resolve it faster.
Before You Write In: A Quick Word on How We Cover This Space
Every site we rank, including those featured on this page, is reviewed against the same criteria — supported coins, licensing, payout speed, game variety and bonus terms among them. Some listings are commercial partnerships, and scuttlebot.io may earn a commission when a reader signs up through a link on the site. That relationship never decides where a site lands in our rankings; the position reflects our research, not the deal behind it. If you have a question about how a specific ranking was reached, feel free to ask — we're happy to explain our reasoning.
It's also worth remembering, whatever the reason for your message, that gambling with cryptocurrency carries the same risks as gambling with cash, plus the added factor of crypto price volatility between the time you deposit and the time you cash out. Nothing on this site should be read as a guarantee of winning, and no game or coin removes that risk. Play is intended for adults of legal age only — 18 or 21 depending on the operator and your state — and offshore sites don't always offer the same self-exclusion tools or player protections as state-licensed operators. If gambling stops feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support.
For readers outside the US market, or looking at options beyond crypto-specific play, our page on trusted non-GamStop casinos in the UK covers a different set of operators and rules — worth a look if that's closer to what you're after.
Getting a Faster Response
A few details help us help you quicker:
- Name the specific casino your question relates to, if there is one.
- Mention the coin or payment method involved (BTC, ETH, USDT, and so on), since deposit and withdrawal mechanics vary by network.
- Include screenshots if you're flagging an error on a review — a bonus figure, a licensing detail, or a payout time that no longer matches what the operator advertises.
- Keep account-specific issues (verification, withdrawals, disputes) for the operator's own support team.
We read everything that comes in, and reader feedback genuinely shapes what we update and cover next. Thanks for taking the time to get in touch — we look forward to hearing what's on your mind.